The City of Toronto recognizes the importance of psychological health and safety in the workplace. The City will promote a positive working environment where management and employees collaborate to achieve the City's goals while promoting the physical and mental health of all employees.
The City is further committed to promoting mental health and psychological well-being and to actions that prevent harm to worker psychological health through appropriate policies, programs and services.
A state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively, and is able to make a contribution to his or her community
The absence of harm and/or threat of harm to mental well-being that a worker may experience
The City recognizes that workplace factors can contribute to psychological health. While it is understood that a certain amount of stress is inherent in work, the City aspires to a work environment where continuous improvement in work practices and processes address psychological safety and support mental health.
The City will achieve its objective of continuously improving psychological safety and supporting mental health in City workplaces by building on its current actions and strengths in each of the following areas:
Each division is expected to:
- Communicate this policy to management, workers and joint health and safety committees/health and safety representatives
- Assess particular issues or risk factors of greatest relevance to mental health and psychological safety within the division (consulting with employees and joint health and safety committees/health and safety representatives in this process)
- Determine whether improvements are needed
- Identify opportunities for change and/or current strengths on which to build and record the findings
- Undertake promotion/prevention actions to initiate change and/or build on strengths
- Evaluate the effectiveness of actions undertaken
- Re-assess regularly with the goal of continuously improving mental health and psychological safety
Note: Definitions in this document are taken from the CAN/CSA-Z1003-13/BNQ 9700-803/2013 National Standard of Canada
Psychological health and safety in the workplace - Prevention, promotion, and guidance to staged implementation.
Endorsed by OHSCC
April 29, 2014
June 6, 2014
Reviewed by OHSCC
September 29, 2015
Related links - external
Mental Health Promotion - Divisional_processed FINAL-s.pdf (173 Kbytes)
Mental Health Promotion Corporate_processed FINAL-s.pdf (77 Kbytes)
Critical Incidents in the Workplace Management Guide.pdf (320 Kbytes)
Critical Incidents in the Workplace a Guide for Employees.pdf (273 Kbytes)