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Call Award Summary *
* *
Commodity:Goods and Services, Information & Technology Software/Hardware
Description:Commercial Off-the-Shelf (COTS) Enterprise Classification (Common Search Terms) Solution
The purpose of this RFP is to obtain Proposals from qualified Proponents for a Commercial Off-the-Shelf (COTS) Enterprise Classification (Common Search Terms) Solution. The City intends to procure a City hosted, on premise Solution that can meet the Functional, Technical, and Non-Functional Requirements detailed in Appendix F 2.0 with as little of custom development as possible. The term of the Agreement will be for three (3) years with up to two (2) additional one (2) year terms, at the City’s discretion.
Call AwardCall number: 3405-18-0041
Successful bidder
and contract amount:
Contract number:6048161
Date awarded:June 25, 2019
Client division:Information & Technology
Issue date:January 16, 2018Closing date:February 28, 2018
at 12:00 Noon
Notes:1 Addendum
3405-18-0041 - Viewing Copy.pdf (2063 Kbytes) - Posted on 01/16/2018 11:36:21 AM
RFP 3405-18-0041 NOIP.pdf (232 Kbytes) - Posted on 01/16/2018 11:36:40 AM
3405-18-0041 - Addendum 1.pdf (107 Kbytes) - Posted on 02/14/2018 11:21:15 AM
Buyer:Maicantis, TheoPhone number:416-338-5588
Email:Theodoros.Maicantis@toronto.caLocation:City Hall, 17th Floor West Tower
Non-refundable document fee:
$100.00 + 13.00 HST = $113.00

Security deposit:


Hide details for Scope of work:Scope of work:

This section provides a detailed description of the individual Project Phases which illustrate the responsibilities of both the Vendor and the City’s Project team, as well the expected Deliverables for each Phase. The Vendor is expected to:
- Develop and deliver a Project Plan to outline and complete all the Deliverables in the most efficient and effective manner;
- Provide periodic status reports (e.g. weekly) that outline the progress of the delivery;
- Participate in required Project Team's meetings (as defined by City's Project Manager), including status and Stakeholder meetings, and collaborate with City's project team members and Stakeholders on Deliverables.

Milestone 1: Initiation/Definition: Meetings to be conducted at one of the City's offices:
i. Kickoff meeting – reviewing the Project, its objectives, phases;
ii. Requirements Deep Dive session(s) – to identify prerequisites, review City's requirements and identify disconnects between what is expected by the City and Vendor's understanding of the requirements;
iii. Architecture Deep Dive Session(s) – to review the City's architecture, confirm hardware sizing based on future growth and peak load conditions, define high level integration approach, identify infrastructure prerequisites and changes required. Before the meeting(s), Vendor is expected to provide product documentation, including User Guide, Technical Guide, Installation Guide, API Guide;
iv. High Level Planning session - to identify phase-specific delivery milestones, resource requirements, and logistical details;
Milestone 2: Planning:
i. Requirements review, validation and clarification (as required);
ii. Review of technology Solution blueprint, design, including (but not limited to) Solution Customizations, design and specifications of interfaces, firewall requirements, etc. Solution blueprint may need to be presented to City's Architecture Review Board to ensure that the design of the Solution is in line with architectural standards of the City;
iii. Review of target state business processes, identification and execution of change management activities required to maximize adoption of the Solution by various divisions and Stakeholder groups;
iv. Create a Project Schedule that outlines detailed activities, dates, prerequisites, and responsibilities;
v. Organizational Change Management plan – at a minimum, the Vendor is expected to provide recommendations regarding how to increase Stakeholder buy-in and maximize the use of the Solution across the City's Divisions. The Organizational Change Management plan, created by collaboration between Vendor and the City's Project Team, will also outline approach, participation, and delivery schedule for Communication and Training activities;
vi. Organizational Policies and Procedures – at a minimum, the Vendor is expected to contribute to the definition of Enterprise Classification: Common Search Terms policy, and procedures, and their implementation – in order to establish and implement organizational approach to Enterprise Classification;

for a complete scope of work, please see attached "Viewing Copy".

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