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May 11, 2011
City of Toronto launches public consultation on City services
The City of Toronto today launched a public consultation on the City's Core Service Review to give residents an opportunity to discuss which City services are important to them. Residents of Toronto are encouraged to join the conversation online, download a discussion kit or attend a roundtable session. A website,, has been created with information on City services, links to the City's budget and decision-making processes, and an online feedback form to collect public input. The public consultation period runs from Wednesday, May 11 to Friday, June 17.

The public consultation will assist the City in addressing Toronto's 2012 budget shortfall of $774 million. The Core Service Review and the 2012 budget process are outlined in a report from the City Manager, Service Review Program, 2012 Budget Process and Multi-Year Financial Planning Process (, which was approved by Council on April 13.

As part of the public consultations, the City will host eight roundtable discussions across Toronto. At each of the City's sessions, Toronto residents will have the opportunity to learn about City services and discuss what's important to them with other participants. Advertisements with session dates and locations will run in multilingual, commuter and community newspapers as well as online.

Additionally, information kits are available on the website for use by organizations, individuals and City councillors to support small group discussions and provide opportunity for input on the same questions as those asked on the website and at City-led discussions.

The City roundtable discussions will be held on the following dates:

Tuesday, May 24
North York Civic Centre
Memorial Hall
5100 Yonge St.
7- 9 p.m.

Thursday, May 26
Danforth Collegiate (cafeteria)
800 Greenwood Ave.
7- 9 p.m.

Saturday, May 28
Etobicoke Collegiate (cafeteria)
86 Montgomery Rd. (Bloor & Islington)
2- 4 p.m.

Tuesday, May 31
West Humber Collegiate (cafeteria)
1675 Martin Grove
7- 9 p.m.

Wednesday, June 1
Sir John A. MacDonald Collegiate (cafeteria)
2300 Pharmacy Ave.
7- 9 p.m.

Thursday, June 2
Reference Library
789 Yonge St.
7- 9 p.m.

Saturday, June 4
City Hall (rotunda)
100 Queen St. W.
2- 4 p.m.

Tuesday, June 7
Scarborough Civic Centre
Council Chambers
150 Borough Dr.
7- 9 p.m.

As space is limited at the City-run sessions, participants must register online at or by calling 311. Pre-registration will help us to respond to additional needs participants may have. The sites are accessible and interpreters can be available if sufficient prior notice is provided.

All Torontonians - whether they attend a community discussion or not - are encouraged to fill out the online feedback form. A report on the public's comments will be made available online and provided to the City Manager to assist in the preparation of his report on the Core Service Review to Council's standing committees in July 2011. It is Council's responsibility to make final decisions about City services and how they are delivered, and to ultimately determine which services are core to Toronto's needs.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.6 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Deb Brown
Strategic Communications



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