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Toronto Transit Commission

	Bicycle Rack Pilot Web Survey
		How did you find out about the TTC bicycle rack pilot project?
		TTC brochure TTC web site TTC poster or pole card City of Toronto web site City of Toronto brochure Toronto Cycling Committee Newspaper advertising News/media coverage Saw bicycle racks or bicycles being carried on TTC buses Other
		Have you ever used the bicycle rack on the front of some TTC buses?
		Yes No

		On which TTC routes do you use the bicycle racks on buses most often?
		7 Bathurst 310 Bathurst 29 Dufferin 47 Lansdowne 98 Willowdale-Senlac 161 Rogers Rd. Other
		Did you use the TTC before they installed bicycle racks on some buses?
		Yes No
		How many trips did you take on the TTC in a typical week before bicycle racks were available on some buses?
		1 trip or less 2 or 3 trips 4 or 5 trips 6 or 7 trips 8 or 9 trips 10 or 11 trips 12 or more trips
		Have you started to use the TTC more than you did before bicycle racks were available on some buses?
		Yes No
		How many additional TTC trips do you take in a typical week because some TTC buses now have bicycle racks?
		1 trip 2 trips 3 trips 4 trips 5 trips 6 or more trips
		How many times have you used the bicycle rack on a TTC bus since the bicycle rack pilot program started?
		Once 2 to 5 times 6 to 10 times 11 to 15 times 16 to 20 times 21 to 30 times 31 or more times
		Do you use the bicycle racks on TTC vehicles most often on:
		Weekdays Weekends Both on weekdays and weekends
		On a typical round trip to and from a destination, where you use the bicycle racks on TTC buses, do you use:
		The bicycle rack both ways on the trip The bicycle rack only one way on the trip
		Why do you use the bicycle rack only one way on the trip to/from your destination?
		Buses with bicycle racks available only for part of the round trip Trip was planned to ride my bicycle in only one direction Rode bicycle downhill; used TTC to go uphill Too little time to ride bicycle both ways Too tired to ride bicycle in other direction Other
		When you are using the bicycle rack on TTC buses what is the main purpose of your trips?
		Work School Shopping/errands Recreation/entertainment Some other purpose
		What kind of transportation do you use most frequently?
		Bicycle Car, motorcycle or other motor vehicle Walking The TTC In-line skates or a skateboard Some other kind of transportation
		If the TTC didn’t have bicycle racks on some of its buses would you:
		Use the TTC less than you do now Use the TTC just as much as you do now Stop using the TTC completely Use the TTC more often than you do now
		Would you have taken a car for any of the trips you made on the TTC where you used the bicycle rack, if the bicycle rack were not available?
		Yes No
		Approximately how many of those car trips have been replaced by TTC trips on buses with bicycle racks in a typical week?
		Please enter the number of car trips which have been replaced by TTC trips
		Has your overall experience with bicycle racks on TTC vehicles been:
		Positive Negative
		What is the main reason your experience with the TTC’s bicycle racks has been negative?
		Instructions for using racks are hard to understand Bicycle rack is physically hard to operate The first bus arriving usually has a full rack The first bus arriving often doesn’t have a bicycle rack TTC drivers are not being helpful Other
		What is the most important thing the TTC could do to improve the bicycle rack program?
		Improve the TTC instructional brochure for using the bicycle racks Ensure all buses on pilot program routes are equipped with bicycle racks Put bicycle rack equipped buses on more TTC routes Advertise bicycle rack program more Change the design or operation of the bicycle racks Train TTC drivers to be more helpful Other The bicycle rack program does not need improvement
		Please type in any other comments or feedback you might have about the bicycle rack program specifically.

		Have you ever been a passenger on a TTC bus when another rider has used the bicycle rack on the front of the bus?
		Yes No
		How many times in the last 6 months have you been riding on a bus when another passenger used the bicycle rack on the bus?
		Once or twice 3 or 4 times 5 or 6 times 7 or 8 times 9 or 10 times More than 10 times
		Would you say that having another passenger use the bicycle rack on the bus caused a significant delay in your trip?
		Yes No
		By approximately how much time did loading or unloading of bicycles on or off the rack of the TTC bus delay your trip? (fill in the length of the delay in minutes and/or seconds)
		Minutes
		Seconds
		Now that bicycle racks are available on TTC vehicles on a test basis, which of the following would best describe how the bicycle racks have impacted your opinion of the TTC? (check whichever best describes your opinion)
		My opinion of the TTC has not changed I now have a better opinion of the TTC I now have a lower opinion of the TTC
		How many trips did you take on the TTC in a typical week before bicycle racks were available on some buses?
		1 trip or fewer 2 or 3 trips 4 or 5 trips 6 or 7 trips 8 or 9 trips 10 or 11 trips 12 or more trips
		How often do you use the TTC since bicycle rack became available?
		More often than before bicycle racks were available Just as often as before bicycle racks became available Less often than before bicycle racks became available
		How many more TTC trips do you take in a typical week because TTC buses now have bicycle racks?
		1 trip 2 trips 3 trips 4 trips 5 trips 6 or more trips
		Please type in any other comments or feedback you might have about the bicycle rack program specifically.

		Please indicate your gender.
		Male Female
		Please indicate your age category?
		18 years or under 19 to 34 years 35 to 49 years 50 to 64 years 65 years or older

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