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November 16, 2005
City of Toronto provides flooding advice
Environment Canada issued a weather warning for today for Toronto due to
expected high winds and thunderstorms. High winds and thunderstorms can
contribute to flooding. Residents are advised to stay away from rivers and

The City of Toronto wishes to advise residents to take precautions and protect
their properties from possible flooding. There are several ways homeowners can
protect their properties:
  • Check for and fix leaks in walls, floors, windows and foundations.
  • Clear overflowing eavestroughs and downspouts of leaves and other debris preventing proper drainage.
  • Where possible, safely rake leaves away from sewer catch basins.
  • Make sure your disconnected downspouts are draining properly, ideally 1.8 meters (six feet) from your basement walls.
  • As a future measure, disconnect your downspouts from the sewer: call the Downspout Disconnection Program, 416-392-1807.
  • Have a plumber/drain company inspect your home’s flood-proofing devices, such as back-water valves, sump pumps, floor drains or caps, to ensure they’re working properly.
  • For future reference, consider soft-surface landscaping that allows storm water to soak into the ground rather than run directly into the local sewer systems (i.e. increased sodded areas, porous pavement).
  • As soon as possible, be sure your flood insurance is up to date.
  • Do not block the sewer connection by pouring grease down the drain or flushing objects down the toilet.
  • Be sure the grading around your home drains water away from all exterior walls.
  • Repair/replace damaged weeping tile systems.

Here are the four steps to follow in the event of a flooded basement:
  • Call 416-338-8888 immediately, 24 hours-a-day, seven days-a-week.
  • Call your insurance company as soon as possible and report property damage caused by the flooding.
  • Be mindful of health and safety when cleaning up your flooded basement. Do not stand in water that is in a flooded basement, call a professional for assistance.
  • Consider getting help with flooding clean up. Look in the Yellow Pages under ‘Water Damage Restoration’. [

More information about basement flooding is available at the City of Toronto
Web site:

With respect to expressways, the City of Toronto maintains a 7-day/24 hour
emergency phone line (416-392-5555) for residents to report incidents of
flooding or other damage to expressways.

With respect to roads and sidewalks, residents may call 416-338-9999 during
regular business hours for assistance.

With respect to City trees, during business hours residents can report damage
to City owned trees by calling 416-338-TREE (8733) and pressing the number 2 on
the touch tone keypad. After hours, residents may call the number below for
the district in which they reside:

North District 416-395-6333
South District 416-392-7737
East District 416-396-4808
West District 416-394-8615

Further information about trees in Toronto may be obtained at

Information about Environment Canada advisories and warnings may be obtained at

Media contact:

Kevin Sack
Corporate Communications
416-919-6500 (cell)



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