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June 29, 2005
Summer fun begins with safety – call 9-1-1 in any language
As summer vacation begins, the City of Toronto wants to remind parents and
guardians to keep their kids’ safety in mind at all times. This summer, many
relatives and friends from other countries will be visiting residents in
Toronto’s diverse communities and may be asked to assist with summer child

“When child care providers do not speak English, they need to be informed that
9-1-1 is the number to call in an emergency,” said Councillor Olivia Chow, City
of Toronto’s Children and Youth Advocate. “Caregivers need to know that they
can get access to life-saving 9-1-1 emergency services even if they don’t speak
English well. Emergency services are available in 150 different languages, free
of charge.”

To raise awareness of the multilingual capability of 9-1-1 emergency services,
in the fall of 2004 multilingual posters were placed in transit shelters and on
recycling bins in areas across Toronto where large populations of newcomers
reside. This spring, posters were distributed to all elementary and high
schools, community centres and public library branches in Toronto to remind
children to let their parents know that “911 = emergency in any language”.

Parents who leave their children in the care of others should take precautions
to ensure that children’s safety comes first. Parents should inform their child’
s caregiver of any special needs their child may have and leave written
instructions on emergency procedures for their household. Contact information
for the parents at work, lists and locations of children’s medications and
other important information should be posted close to the phone where a child
care provider can find it easily in an emergency.

Media contacts:

Councillor Olivia Chow
416-392-4044 (office)
416-567-4036 (cell)

Peter Macintyre
Toronto EMS Community Safeguard Services



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