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October 5, 2005
City of Toronto wins 25 awards at Public Sector Quality Fair
The City of Toronto has won 25 awards for outstanding achievement in program
and service delivery at the 2005 Public Sector Quality Fair. The province-wide
Fair showcases service excellence in government, health care and education and
has given a ringing endorsement of City programming with Toronto's submissions
receiving eight gold awards, nine silver and eight bronze.

"This is only the second year the City has participated in the Fair and to
receive such widespread recognition from a jury of our peers is an incredible
achievement," said Toronto Mayor David Miller. "I am very proud of the
leadership, innovation, and professionalism of the women and men who deliver
these programs."

"Our outstanding showing at this year's Public Sector Quality Fair is a welcome
recognition of the excellence of the Toronto Public Service," said City Manager
Shirley Hoy. "Our success at the Fair reflects our ongoing commitment to
improve and enhance service to the public."

The award winning programs are assessed against stringent criteria and must
demonstrate leadership, planning, citizen/client focus, partnership and
creative programming. For example:
  • Dine Safe is unique in North America by inspecting food establishments and including on site posting of inspection notices
  • Computers for Children is a unique partnership between the City and students from the Malvern community that will have long-ranging effects across Toronto
  • In the four years since the introduction of the Salt Management Plan, salt application rates on local roads have been reduced by as much as 35 - 50 per cent
  • The Toronto EMS Regional Advanced Care Paramedic Training Program, now in its third year, is internationally renowned and is accredited by the Canadian Medical Association.

This year's Gold Award winners are: Toronto's Food Premises Inspection and
Disclosure System (Dine Safe), Toronto Heart Health Partnership's Strategic
Planning Process for Phase II of the Ontario Heart Health Program: Taking
Action for Healthy Living, Shelter Standards Quality Assurance Review, Real
Time Internet Payment for City Services, Toronto Fun Online, Partnering to
Enhance a Learning Organization: Working to Shape the City, Salt Management
Plan, and Children's Garden and Exploring Toronto Programs.

The 2005 Public Sector Quality Fair will be held on Thursday, October 6 at the
National Trade Centre at Exhibition Place. This year's theme is "The Power of
Partnership." City Manager Shirley Hoy will be the luncheon speaker at the

For more information on the City's submissions, visit

Backgrounder on winners -

Media contacts:

Mary Louise Work
Organizational Development & Strategic HR Planning

Anne McLaughlin
Corporate Communications



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