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December 20, 2004
Rental housing to be at least 21C
Toronto Municipal Licensing and Standards reminds landlords that the air
temperature in rental housing must be at least 21C.

"No tenant should be without adequate heat at this time of year," said Pam
Coburn, Executive Director of the Municipal Licensing and Standards Division,
Urban Development Services. "During this extreme cold weather, we have arranged
to have staff on call in order to investigate complaints and assist in
emergency situations."

If your rental unit is cold, tenants are reminded to first check that:
  • windows and doors close properly
  • windows and doors are sealed to stop drafts
  • the furnace has electrical power
  • furniture is not blocking the flow of air from baseboard heaters or registers.

If your home is still too cold, speak to your landlord or building manager.

If these measures are not successful, tenants can call Access Toronto at
416-338-0338 from 8 a.m. to 5 p.m., Monday to Friday. After hours call

Media contacts:
Bill Blakes, Acting Executive Director, Municipal Licensing and Standards
Division, Urban Development Services, 416-397-4638



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