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January 29, 2009
Media Advisory: City launches toolkit to improve care for lesbian, gay, bisexual and transgender (LGBT) individuals requiring long-term care
Councillor Kyle Rae (Ward 27 Toronto Centre-Rosedale), representatives of the City of Toronto and members of the community will celebrate the launch of the LGBT toolkit. It is designed to enhance the cultural competence of Toronto’s long-term care homes in providing inclusive care and services for lesbian, gay, bisexual and transgender residents, partners and their friends.

Date: Friday, January 30
Time: 2:30 p.m.
Location: Fudger House, 439 Sherbourne St.

The City of Toronto recognized that many seniors in the LGBT community have been reluctant to seek admission to long-term care homes due to a fear of rejection and discrimination, and realized that concern could contribute to unhealthy aging.

In late 2004, the Long-Term Care Homes and Services Division launched an approach to provide LGBT-positive care at Fudger House, focusing on enhanced staff awareness, education, community collaboration and revision of programs. In late 2006 the division formed an advisory committee, extending the approach to Kipling Acres and True Davidson Acres and collaborating with colleagues from the LGBT community to create a “toolkit” to further guide staff in long-term care homes in providing culturally competent care.

The toolkit contains resources, training plans, programs and activities that help enhance sensitivity and responsiveness to LGBT issues and educate staff with the ultimate goal of making each long-term care home an LGBT-positive, inclusive and welcoming environment for all residents. Although initially designed for Toronto’s homes, the toolkit will be available to help other long-term care organizations in their journeys to become LGBT-positive and inclusive.

Toronto is Canada’s largest city and sixth largest government, and home to a diverse population of about 2.6 million people. It is the economic engine of Canada and one of the greenest and most creative cities in North America. In the past three years, Toronto has won numerous awards for quality, innovation and efficiency in delivering public services. Toronto’s government is dedicated to prosperity, opportunity and liveability for all its residents.

Media contact: Sandra Pitters, General Manager, Long-Term Care Homes and Services, 416-392-8907,



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