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October 9, 2009
New issue of Our Toronto highlights City services and programs
The third issue of the City of Toronto’s official city-wide newsletter, Our Toronto, will be released shortly. The fall issue of Our Toronto features articles about how City services can help residents through challenging economic times, including information about financial help, employment centres and tenant services. This issue also provides “green facts” about the City’s commitment to environmental initiatives. Residents can expect their copies to begin arriving in their mailbox next week.

"Our Toronto is a terrific resource for Torontonians," said Mayor David Miller. "It provides residents and businesses with key information about the environment, accessing City services and how we are continuing to help to build a great city, even during what are very trying economic times."

There are many other articles in the third issue, including information about: Toronto’s first Office of the Ombudsman; measuring the City’s performance; enjoying the autumn colours around the city; fixing roads and renewing infrastructure; things to remember when renovating; a new library media centre for youth; bylaws about anti-idling; zoning and pesticide use; recycling and green bin programs; protecting yourself during the upcoming flu season; volunteering in long-term care homes; new subway cars; and Transit City projects.

The featured cover story is about the City’s recently launched 311 hotline, which offers 24-hour-a-day, 7-day-a-week access to non-emergency City services, programs and information.

Our Toronto replaces three former city-wide publications. It is distributed to every household in the city through Canada Post, and will be available on the City’s website ( Our Toronto will also be available in English in HTML, PDF and audio format, and Braille and large print are available upon request.

Our Toronto is an environmentally-friendly publication. It is printed on 100 per cent recycled paper using vegetable inks, and the printer conforms to the standards of the Forest Stewardship Council.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.6 million people. It is the economic engine of Canada and one of the greenest and most creative cities in North America. Toronto has won numerous awards for quality, innovation and efficiency in delivering public services. 2009 marks the 175th anniversary of Toronto's incorporation as a city. Toronto's government is dedicated to prosperity, opportunity and liveability for all its residents.

Media contact: Kevin Sack, Director, Strategic Communications, City of Toronto, 416-397-5277 or cell, 416-919-6500,



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