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January 16, 2009
Toronto Hydro-Electric System Power Outage Update
At approximately 10 pm, January 15th, Toronto Hydro-Electric System was forced to cut power to one of its stations. A broken water main has flooded the station and a request to have the water shut off has been made. In order for crews to gain safe access inside the station to make a damage assessment and repairs, the flooding must be first cleared.

Customers within the following boundary are affected:

North - St. Clair Ave West
East - Spadina Ave
West - Jane Street
South - Queen Street West.

Customers will be without power for a minimum 18 to 24 hours from the time of outage and should consider seeking shelter with a friend or family.

Power outage tips:

The water to the house should be left on, and people should leave their taps slightly open in the lowest part of their house and the highest part of the house so water can flow through.

Turn off or unplug electronic components and motor-driven equipment, such as computers, fridges, furnaces and pumps.

Don't open the freezer. Food will remain frozen for up to two days in a closed freezer cabinet, if undisturbed. Once thawed, cook food before refreezing. Avoid opening the fridge. Perishables, such as milk, should last six to eight hours, but if in doubt, throw it out. If power is off for more than one day in sub-zero weather, you can transfer food to a cooler stored in an unheated garage or balcony. Don't leave food out in open containers.

Never use a gas stove as a room heater, and don't barbecue inside the garage. If a fireplace or kerosene space heater is used, open a window for ventilation. Otherwise, there is a real danger of death from carbon monoxide poisoning or asphyxiation (as an unvented combustion appliance consumes all the available oxygen in the room).

For homes with automatic garage door openers, pull the dangling nylon cord to release the door for manual opening.

If you have a gas-powered generator, don't run it in the garage (as deadly carbon monoxide fumes can seep into your home). Always refer to the owner's manual before setting up the generator. Improper installation of a generator can pose a serious electrical hazard to Toronto Hydro emergency personnel. Chain it to a solid object in your backyard to avoid theft and connect a heavy-duty outdoor extension cord.

Listen to your emergency kit radio for updates, but if the indoor temperature gets too chilly, head to heated shelter.

Check that the stove is off.

If you were using the stove, lamps and appliances when the power went out, turn them off to avoid possible damage when the power is back on.

For more information, please contact:
Toronto Hydro-Electric System

Media Relations Hotline



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