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October 29, 2008
City providing pink garbage tags to homes without Garbage Bins
Approximately 75,000 single-family homes across Toronto will not receive their Garbage Bin by November 1st, when the Solid Waste Management Fees start. Instead, they will receive pink garbage bag tags in the mail this week to use until their Garbage Bin arrives.

Rob Orpin, Director of Collections said; “We want to reassure residents that these pink tags are an interim solution to not having a Garbage Bin. There is no need to call customer service, your collection will continue uninterrupted provided you put a pink tag on each garbage bag you set out. If you use a garbage can, put one pink tag on the top bag inside the can.” The number of pink tags each household receives corresponds with the size of Garbage Bin the household ordered.

The pink tags expire January 31, 2009, the date by which all of the outstanding Garbage Bins will be delivered. Many of these bins will arrive before that date and residents should start using their new Garbage Bin immediately upon delivery and stop using the pink tags. The tags have no cash value.

There is no advantage or disadvantage for homes using pink garbage bag tags rather than a Garbage Bin. All homes on curbside collection service will begin paying the new Solid Waste Management Fee as of November 1st, whether or not they have received the bin they ordered.

Several factors caused Garbage Bin delivery delays. Approximately 25 per cent more homes ordered medium-size bins (both Blue Bins and Garbage Bins), resulting in the manufacturer being unable to meet production demand (Etobicoke area homes are particularly affected as they were the last to order and get their bins). Also, approximately one-third of homes did not submit a Garbage Bin order when first prompted. The City opted to take time to confirm bin orders with these residents to avoid delivering the wrong size bin resulting in the need for exchanges which would entail fees and further delay. The City will save close to $1 million by confirming the right size Garbage Bin.

In addition, all residents were mailed five free yellow garbage bag tags to be used for overflow garbage. If five days prior to your next scheduled garbage pick-up day, you don’t have either your Garbage Bin or your pink tags, call 416-392-BINS (2467). For more garbage bag tag information, visit the City website at

Toronto is Canada’s largest city and sixth largest government, and home to a diverse population of about 2.6 million people. It is the economic engine of Canada and one of the greenest and most creative cities in North America. In the past three years, Toronto has won numerous awards for quality, innovation and efficiency in delivering public services. Toronto’s government is dedicated to prosperity, opportunity and liveability for all its residents.

Media contact:
Rob Orpin, Director, Collections Operations, Solid Waste Management Services, 416-392-8286,



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