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April 10, 2000
Backgrounder - City of Toronto - Resumption of Service following Labour Disruption

The City of Toronto will be resuming regular operations on April 11, 2000. For
information on City services not listed here please call Access Toronto at

Social Services

All Social Services Offices will be operational as of 8:30 am on Tuesday,
April 11, 2000. Clients of Toronto Social Services may telephone their regular
caseworker directly.

New applicants may contact the office closest to their home address in the City
of Toronto. Office telephone numbers are listed in the blue pages of the
telephone book. General inquires can be directed to 392-8623.

Please note; due to the anticipated volume of calls, delays maybe experienced.
Staff will endeavour to return all calls as soon as possible.

Hostel Services

All hostels directly operated by the City will be open.

Hostel Services will resume special support services such as counselling and
drop-in centres for women over the next few days.

Toronto Housing Company

The Toronto Housing Company offices will re-open Tuesday April 11th, 2000.

The public may contact the Housing Company at 392-6000. Please note; due to the
anticipated volume of calls, delays may be experienced.

Toronto Social Housing Connections

Toronto Social Housing Connection offices will be open to the public as of
April 11th, 2000. To find out the office nearest you, call 392-6111.

Homes for the Aged

All Toronto Homes for the Aged continue full operations.

Toronto Public Health

Toronto Public Health Services will be fully operational as of Tuesday April
11, 2000.

Children?s Services

The City's directly operated childcare centres will resume business operations
as regularly scheduled on Tuesday April 11th, 2000. These centres include:

Albion Child Care Centre
Alexandra Park Child Care Centre
Ancaster Child Care Centre
Ancaster School Age Satellite
Bellevue Child Care Centre
Berner Trail Child Care Centre
Birchmount Child Care Centre
Birkdale Child Care Centre
Blake Street Child Care Centre
Blake Street Satellite
Blevins Child Care Centre
Braeburn Nursery
Brahms Child Care Centre
Canadiana Court Child Care Centre
Capri Child Care Centre
Centenary Seven Oaks Child Care Centre
Coxwell Child Care Centre
Danforth Child Care Centre
Davenport/Perth Child Care Centre
Davisville Child Care Centre
Dovercourt Child Care Centre
Edgeley Child Care Centre
Emery Child Care Centre
Falstaff Child Care Centre
Family Residence Child Care
Firgrove Child Care Centre
Flemingdon Child Care Centre
Galloway Child Care Centre
Gilder Child Care Centre
Gilder School Age Satellite
Glen Road Child Care Centre
Greenholme/Albion School Age Satellite
Hollis Child Care Centre
Hollis Resource Centre
Hotel Raffles Child Care
Jesse Ketchum Child Care Centre
Jesse Ketchum School Age Satellite
Kipling Child Care Centre
Lawrence East Child Care Centre
Malvern Child Care Centre
Marguerite Butt Child Care Centre
Metro Hall Child Care Centre
Northminster Child Care Centre
O'Connor Child Care Centre
O'Connor School Age Satellite
Parkside Child Care Centre
Rawlinson Child Care Centre
Regent Park Child Care Centre
Robertson House Child Care
Rowntree Child Care Centre
Shoreham School Age Satellite
St. Marks Child Care Centre
Thomas Berry Child Care Centre
Trimbee Resource
Warden Woods Child Care Centre
Warden Woods Satellite
Willowridge Child Care Centre
Woodbine Child Care Centre

Intake Offices will be re-opened on Tuesday, April 11, 2000.

Information Updates will be provided on the Child Care hotline at 392-KIDS

Economic Development, Culture and Tourism

City of Toronto?s Economic Development, Culture and Tourism services offered by
the Department will be resumed in the following order:

Parks and Recreation Programming and Permits

Spring recreation programs, including instructional classes, which were
originally scheduled to commence April 8 - 14th, will be delayed by one week
and will now commence April 15 - 21st. All programs will be extended and run
the full duration as planned.

All other programming, including fitness centres, health clubs, drop-in
programs, clubs and permits at parks, sports fields, community centres, arenas
and swimming pools will resume on Tuesday, April 11, 2000.

Program Registration and Permitting for Facilities

All registration for recreation programs and permitting for facilities will
resume full operation on Tuesday, April 11, 2000.

Ferry to the Toronto Islands

Operation has continued during the labour disruption and will continue with
normal schedule.

Forestry and Parks Operations

Tree inspection and maintenance will resume full normal operation on Tuesday,
April 11, 2000.

Culture Programming and Permits

All programming, school visits, tour groups and permits at culture facilities
and museums will resume full operation on Tuesday, April 11, 2000.

Museums which continued their operation during the labour disruption will
maintain full operation.

Economic Development Services

Enterprise Toronto centres will resume full operation on Tuesday, April 11,
The Film and TV Office, which has continued operation during the labour
disruption, will continue to offer full service.

Other Economic Development Services will resume full operation on Tuesday,
April 11, 2000.

Finance Department

Parking Tag Operations

Effective 8:30 A.M Tuesday April 11, 2000

First appearance facilities at Metro Hall and 970 Lawrence Ave W. will re-open

Parking tag payments will resume at Metro Hall, 970 Lawrence Ave W. and 1500
Don Mills Rd (Don Mills and York Mills).

The Parking Tag Call Centre (416-397-8247) will be fully operational.

Water and Property Tax Payments

Effective 8:30 A.M Tuesday April 11, 2000

All cashiers' wickets, located in Toronto City Hall and all Civic Centres will

The Tax and Water Call Centre (416-338-4829) will be fully operational.

Tenders, Quotation Requests and Request for Proposals

Revisions to closing dates for all purchasing tenders will be posted on the
City?s Web site, effective Tuesday, April 11, 2000.

Works and Emergency Services

Solid Waste Management Services

Garbage and recycling materials will be picked up on the current collection
schedules (industrial, commercial, institutional).

Technical Services

All road, sewer, watermain and other maintenance/construction projects will
return to normal levels.

Issuing of engineering and property surveys and other mapping instruments will

Activities related to downspout disconnections, environmental testing and
development review will resume.

Transportation Services

All repairs to expressways, roads, sidewalks, bridges and traffic control
devices will return to normal levels.

All street cleaning activities, traffic investigations and by-law enforcement
will return to normal levels.

Issuing of parking permits, utility cut permits, construction and temporary
street occupation permits will resume.

Water and Wastewater Services

All water and sewer services will return to normal levels, including new water
and sewer connections and upgrades to water supply lines.

Applications for new water services and water service terminations will be
accepted at Civic Centre counters.

Urban Development Services

All Urban Development Services programs including building permits, planning
applications, inspections and licensing will resume on Tuesday, April 11, 2000.

Corporate Services

All regular services will commence on Tuesday, April 11, 2000 and the following
facilities will re-open:

Scarborough Civic Centre
East York Civic Centre
Etobicoke Civic Centre
York Civic Centre
Archives at 255 Spadina Road
Dempsey Store

Media Contact
Access Toronto
Corporate Communications
(416) 338-0338



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