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June 9, 2016

Identify water leaks and ways to save money with MyWaterToronto
With the warm weather here, residents are reminded that they can track their water use online with MyWaterToronto, a new tool from the City of Toronto that allows customers to view their water use by day, week, month or year.

"Water use typically increases between 15 and 20 per cent during the warmer summer months," said Lou Di Gironimo, General Manager, Toronto Water. "By using MyWaterToronto, customers can better understand their water use, and start to consider ways to save water and money."

Residents can access the tool at by entering their utility account information. In addition to viewing how much water is used at different times, customers can check a box to add details such as temperature and precipitation to gain an even greater understanding of their water use.

"The average household uses approximately 765 litres of water per day," explained Di Gironimo. "If you are using more than that, you may wish to look at your water use behaviour, as well as the appliances and fixtures in your home."

Leaks can greatly increase a customer's water use. A leaky toilet can lose up to seven litres per minute or 420 litres per hour, which equals over 10,000 litres or 10 cubic metres of water a day. At a cost of $3.45 per cubic metre, this could add more than $1,000 to a customer's water bill in just one month.

Customers can check to see if they have a leak by logging into MyWaterToronto and looking for abnormal water use. "If you see prolonged periods of high water use that you cannot explain, especially when no one is home, then you may wish to contact a plumber," said Di Gironimo.

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.

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Lyne Kyle
Strategic Communications
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