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February 22, 2012
City of Toronto's 2012 interim property tax bills
The City of Toronto mailed its 2012 interim property tax bills in January. The final tax bill will be mailed in late May.

There are several ways to pay a property tax bill:
• At most banks or financial institutions, through internet banking, telephone banking, automatic teller or in person. If paying tax bills through an automatic teller, telephone or internet banking, customers should pay before the due date to ensure payment reaches the City's office on time.
• In person at the inquiry/cashier counters at all civic centres and City Hall from 8:30 a.m. to 4:30 p.m. Monday to Friday. Extended hours of 8:30 a.m. to 6 p.m. will be offered from Tuesday, February 28 to Thursday, March 1 at the following six locations:
Toronto City Hall, 100 Queen St. W.
East York Civic Centre, 850 Coxwell Ave.
Etobicoke Civic Centre, 399 The West Mall
North York Civic Centre, 5100 Yonge St.
Scarborough Civic Centre, 150 Borough Dr.
York Civic Centre, 2700 Eglinton Ave. W.

The City also offers the option of paying property taxes through a Pre-Authorized Tax Payment Program (PTP). This plan allows taxpayers to pay their taxes in two, six or 11 pre-authorized, automatic instalments over the course of the year. The next PTP enrolment deadline is March 9 for 2012 final property taxes.

Payment due dates for the interim tax bills under the regular instalment plan, and the withdrawal dates for the Six-Instalment Pre-Authorized Tax Payment Plan, are March 1, April 2 and May 1, 2012.

For the Two-Instalment Pre-Authorized Tax Payment Plan, the withdrawal date for the interim tax bill is March 1.

For the 11-Instalment Pre-Authorized Tax Payment Plan, the withdrawal dates for the interim bill payments is on the 15th of every month (or the nearest business day thereafter) from February to June.

When applying for the PTP program, you must pay all the instalments of the current tax bill you just received. Post-dated cheques are accepted. Applications for the PTP program, including a void cheque, can be delivered to one of the locations listed above or mailed to Box 2500, Terminal A, Toronto ON M5W1H2.

Customer service information phone line:
For property tax enquiries, call 416-338-4829. TTY users call 416-392-0719.
Regular business hours: 8:30 a.m. to 4:30 p.m. Monday to Friday.

Extended phone service hours, from 8 a.m. to 6 p.m., are in effect until Thursday, March 1.

Property tax information is also available on the City’s website at

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.7 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Casey Brendon
Director, Revenue Services

Cindy Bromley
Communications Manager, Finance & Administration



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