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June 2, 2012
City of Toronto and TTC provide update on Union Station flooding
The City of Toronto and the TTC continue their investigation into yesterday’s flooding at the TTC’s subway station at Union Station. Staff are working with all parties, including the Ministry of the Environment and construction contractors, to determine the cause and identify solutions to ensure this will not occur again.

“The co-ordinated response from the TTC and City to manage this incident yesterday was exceptional,” said Mayor Rob Ford. “Now we need to fully understand what happened and why so we can ensure this doesn’t happen again.”

"The City and TTC will report further on their findings as soon as possible. At this point, it’s too early for investigators to speculate on the details of the cause,” said City Manager Joe Pennachetti. “In the meantime, I would like to extend my thanks to all residents for their co-operation and apologize for the significant inconvenience this incident caused commuters yesterday.”

TTC service at Union Station resumed last night at around 11 p.m. and continues to operate at regular service levels today.

“I very much regret the delay and frustration that yesterday’s flood at Union Station caused to our customers and I would like to thank them for their patience during a difficult trip home,” said Andy Byford, Chief Executive Officer of the TTC. “At the same time, I extend my thanks and respect for the way TTC staff rose to the challenge to get the station cleaned up and reopened in such difficult conditions. I am also very grateful to Toronto Police, Toronto Fire, City staff and the various agencies that worked together with the TTC to deal with this major incident.”

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.7 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

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Wynna Brown
Strategic Communications, City of Toronto

Brad Ross



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