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October 29, 2012
City of Toronto offers preparedness tips for Hurricane Sandy
City of Toronto offers preparedness tips for Hurricane Sandy

Based on the best available information about Hurricane Sandy's current course, the City of Toronto anticipates that the highest winds will occur overnight tonight, with continuing heavy rains. The City of Toronto's Office of Emergency Management and all of its partners, which include the Toronto and Region Conservation Authority, are closely monitoring this system's progress and are prepared to respond to, and manage any emergency, should the need arise.

Emergency Preparedness
Residents should be "emergency ready", which means having a plan so you and your family know what to do in an emergency. In the event of an emergency, you may need to look after your personal needs and those of your family for up to 72 hours. Emergency services workers may not be able to reach you immediately, or they may have to focus their initial efforts elsewhere. For more information and advice about emergency preparedness, see

Report power outages to Toronto Hydro, 24/7 at 416-542-8000.

The Toronto and Region Conservation Authority issued a flood statement on Saturday because of the potential for higher flows and water levels in rivers and streams, creating dangerous conditions. Please see for information.

Roads and catch basins
City crews will be monitoring road conditions for excessive ponding and flooding, particularly in low-lying areas such as the Beach south of Queen Street, Hogg’s Hollow and the Bayview Extension. An area of concern is catch basins blocked by falling leaves. Residents can assist by clearing catch basins adjacent to and on their properties (including the grates at the bottom of reverse-slope driveways), to reduce the possibility of flooding. Motorists are asked to drive with care and slowly through areas of ponding, especially near sidewalks where pedestrians are present.

Toronto’s sewers are equipped to manage most typical storms. However, Toronto is experiencing more severe weather events, with higher rainfall levels than historically recorded, increasing pressure on the sewer system. When extreme weather occurs the system can become overloaded, leading to surface and basement flooding.

In the short term, it is important to keep water away from your walls and foundation. Ensuring eavestroughs and downspouts are clear of leaves and other debris will help this.

If you do experience basement flooding, call 311 immediately to report it and call your insurance provider. Be mindful of health and safety when cleaning up a flooded basement as you may be exposed to sewage or come in contact with water and electricity. Consider getting help with flooding clean-up through a “water damage restoration" company. See for more tips.

Residents are reminded to not stand under trees and to be especially vigilant to avoid falling and flying objects and materials. If a tree on City property becomes damaged or falls, report it to 311. The City’s Urban Forestry section has over 120 people trained and prepared to respond to emergencies such as Hurricane Sandy.

In an actual emergency call 911.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.7 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Wynna Brown
Strategic Communications
416-392-8937, (cell) 416-919-6503



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