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January 13, 2012
Toronto Emergency Medical Services staffing levels set at 85 per cent under Essential Ambulance Services Agreement
The City of Toronto has received the ruling by the Ontario Labour Relations Board for staffing levels of paramedics who are members of TCEU Local 416 (CUPE). The Board has set an 85 per cent staffing complement during any labour disruption under a new Essential Ambulance Services Agreement (EASA).

The Ambulance Services Collective Bargaining Act requires emergency medical services operators, such as Toronto Emergency Medical Services, to negotiate an EASA with its ambulance workers. Paramedics form less than 18 per cent of the membership of Local 416 that represents a broad cross-section of different employee groups within the Toronto Public Service.

The EASA sets the number of paramedics that are to continue working during any labour disruption. Toronto Emergency Medical Services sought to have staffing levels set at 100 per cent of its standard complement of paramedics to respond to its ambulance call volumes that have risen since the previous EASA was established in 2002. The previous agreement had complement levels set at 75 per cent. Local 416 argued against setting a 100 per cent complement level.

The City already received an earlier Board decision that provides an EASA that will apply to the dispatch employees that are represented by CUPE, Local 79; it essentially provides for approximately 95 per cent of dispatcher complement levels during a labour disruption.

Toronto residents can be assured that Toronto EMS will continue to respond to service calls for emergency medical service.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.7 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Jackie DeSouza
Director, Strategic Communications



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