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May 27, 2011
City of Toronto Ontario Works June 2011 cheques to be picked up
In order to avoid having clients' cheques delayed by a potential postal disruption, the City of Toronto's Employment and Social Services division will not be mailing its June 2011 Ontario Works cheques. These arrangements are in effect whether or not an agreement is reached over the coming days by Canada Post and the Canadian Union of Postal Workers (CUPW).

Toronto residents who are expecting their June 1, 2011 Ontario Works cheque in the mail will be able to pick up their cheque at their regular Employment and Social Services location as follows:

Clients whose last name begins with the letters:
A to K cheque pickup date: Monday, May 30 from 8 a.m. to 6 p.m.
L to Z cheque pickup date: Tuesday, May 31 from 8 a.m. to 6 p.m.

Appropriate identification is required in order to pick up a cheque. Examples of appropriate identification are a birth certificate, driver's licence, passport or immigration documents.

Clients who are unable to pick up their cheque on the above dates can call their caseworker.

Clients who normally receive their payments by direct bank deposit will not be affected. The May 2011 Drug Benefit Card has been extended to cover clients during this period.

For more information, clients can call their caseworkers, or for a complete list of office locations, visit

If a postal disruption is to occur, further information about other City divisions that may be affected will be made available on the City's website at

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.6 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Brenda Nesbitt
Acting General Manager, Toronto Employment and Social Services



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