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December 21, 2013
City of Toronto experiencing power outages
  
Toronto Hydro reports that the City of Toronto is experiencing localized power outages due to the freezing rain this evening. Your patience is needed and appreciated during weather-related power outages. Toronto Hydro will work to restore power as quickly as possible.

The City of Toronto encourages residents and businesses to take precautionary steps to protect their property and ensure their safety. Freezing rain and ice can contribute to downed trees and power lines. Residents are advised to stay away from downed wires and trees that may have an electrical charge. For the most up-to-date weather information, visit Environment Canada’s website at http://weather.gc.ca/index_e.html.

During an outage:
• Unplug or turn off all appliances to avoid possible damage when power resumes.
• Turn off water to the clothes washer and dishwasher if they are in use when the power goes out.
• Leave a light or radio on so you will know when power is restored.
• When power has been restored, check all fuses to ensure that none have been blown, before calling Toronto Hydro.
• Plug in only the most essential appliances first, and wait 10 to 15 minutes to give the electrical system time to stabilize before connecting everything else.

How to report a power outage:
• Call Toronto Hydro-Electric System’s Lights Out number at 416-542-8000. Add the number to your list of other emergency numbers.

After power is restored, try to limit electricity use to help relieve potential strain on the system. Energy conservation tips include:
• Turning off all non-essential internal and external lights
• Limiting the use of major power-consuming equipment such as dishwashers, washers and dryers.

During a power outage, food kept in the refrigerator or freezer may become unsafe to eat. The following tips can help ensure food is stored safely in the event of a power outage:
• Keep your refrigerator door closed to maintain the temperature inside. Without power, the refrigerator section will keep foods cool for four to six hours – if the door is kept closed.
• Throw out perishable foods such as meat, fish, poultry, eggs and leftovers that have been at temperatures above 4°C for more than two hours.
• Keep your freezer door closed to maintain the temperature inside. Without power, an upright or chest freezer that is completely full will keep food frozen for about 48 hours – if the door is kept closed. A half-full freezer will keep food frozen for about 24 hours.
• Foods that have thawed in the freezer may be refrozen if they still contain ice crystals or are at 4°C or below – evaluate each item separately.
• Partial thawing and refreezing may reduce the quality of some food, but food will remain safe to eat.
• If possible, add bags of ice to the refrigerator and freezer to keep temperatures cooler for a longer period.
• Discard any items in the freezer or refrigerator that have come into contact with raw meat juices.
• If you are in doubt about whether a food item has spoiled, throw it out.
• Contact your doctor or pharmacist for information about proper storage of medication that requires refrigeration, such as insulin.

For more information about when to keep and when to throw out refrigerated foods, visit http://www.health.gov.on.ca/english/public/pub/foodsafe/homefood.html.

Residents are reminded that 911 is for emergencies only, including downed power lines. For all other incidents where police are required, call the non-emergency number at 416-808-2222.

Call 311, 24 hours a day, seven days a week, to report flooded or damaged expressways, non-working traffic signals, other road and sidewalk problems as well as damaged trees on City property.

For damaged trees on private property, residents should obtain a private tree service company.

For updates during an emergency event and other City of Toronto information, follow @TorontoComms on Twitter.

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. Toronto is proud to be the Host City for the 2015 Pan American and Parapan American Games. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.


Media Contact
Deborah Brown, Manager of Communications Planning and Research
Strategic Communicati
416-919-6501
dbrown3@toronto.ca

 

 

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