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March 11, 2013
City crews continue to battle potholes on Toronto's streets
The City of Toronto is continuing its pothole repair blitz during the month of March.

More than 100 staff in 40 crews took to the streets last week and fixed more than 24,000 potholes in the first week of the blitz. Weather permitting, crews will continue their efforts over the next few weeks in order to improve road surfaces across the city.

"At this time of year, it's a perfect time for our crews to get a jump on tackling potholes to make our roads safer and more comfortable for everyone," said Councillor Denzil Minnan-Wong (Ward 34 Don Valley East), Chair of the Public Works and Infrastructure Committee.

The City of Toronto has repaired an average of 200,000 potholes a year over the past three years. The City spends about $4 million a year to fix potholes.

Residents are asked to use the City's on-line service at to report potholes so crews can be assigned to repair them. On that web page, click on "roads" to create a pothole service request, or you can click on "open 311API and mobile apps" to download a mobile app to a smartphone.

Following these tips will assist City staff with the repair work:
- Provide the precise geographic location of the pothole (nearest cross streets, a street address if possible).
- Provide pothole's exact location on the roadway (for example, in the eastbound centre lane, in the westbound curb lane).
- Estimate the size of the pothole.

City workers usually repair potholes within five days. Requests are prioritized, based on the amount of traffic on the road and the severity of the pothole.

Toronto is Canada's largest city and sixth largest government, and home to a diverse population of about 2.8 million people. Toronto's government is dedicated to delivering customer service excellence, creating a transparent and accountable government, reducing the size and cost of government and building a transportation city. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can dial 311, 24 hours a day, 7 days a week.

Media Contact
Steve Johnston
Senior Communications Coordinator



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