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December 9, 2002
City of Toronto approves permanent Fraud/Waste Hotline - 416-392-3712
The City is making its fraud/waste hotline a permanent program as part of its
efforts to ensure ethical business practices and sound financial management.
The anonymous hotline was introduced in March of this year as a six-month pilot
project and, based on a report from the City's Auditor General's Office, was
approved on a permanent basis by City Council at its recent meeting.

The hotline number, 416-392-3712, is posted on the City's Internet and intranet
sites. City employees and the general public can use the hotline to report any
known or suspected wrongdoing, such as fraud or wasteful/inappropriate use of
municipal resources. All calls are confidential and whistleblower protection is
provided to City employees who report suspected wrongdoing. If allegations of
fraud are substantiated through investigation, disciplinary action will be
taken by the City and the police will be contacted.

Jeff Griffiths, the City's Auditor General, says, "Financial accountability is
a top priority for the City of Toronto and its employees. The hotline and fraud
policy have proven to be useful tools in helping us communicate and address the
need for the highest standards of accountability, efficiency and integrity.
Operating the hotline is not intended to imply that fraudulent activity is
widespread in the City. However, if there are instances of fraudulent activity,
such as theft or deception for personal gain, we need to know about them so the
City can take appropriate disciplinary and corrective action."

Chief Administrative Officer Shirley Hoy comments, "I have confidence in the
commitment of City employees to the corporation and in their support for sound
financial management. Promoting the City's anti-fraud, anti-waste efforts is a
good way to supplement our other procedures, policies and systems for effective
management of the organization's resources."

City staff have always had the option of reporting any observed or suspected
fraudulent activity to their supervisor or manager, or directly to senior
management or the Auditor General. The hotline provides an alternative channel
for reporting such information. Suspected wrongdoing or irregularities can also
be reported in writing to the Auditor General, Metro Hall, 55 John St., 9th
floor, Toronto, Ontario, M5V 3C6.

The City of Toronto's Fraud Policy is available on the Audit Services Web site

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