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December 31, 2003
The HEYY Line (Hearing Every Youth through Youth) will be up and running across Toronto in 2004
The HEYY line, a city-wide volunteer-based peer support phone line created for
youth by youth, will become operational on Monday, January 5, 2004, at 6 p.m.
The HEYY line will be open to youth, Monday to Friday from 6 p.m. to 9 p.m.

Volunteers who will answer the line are dedicated, open-minded youth who offer
completely confidential and inclusive peer support to youth callers. The HEYY
line has been very successful in its previous incarnation as a resource for
youth in the east end of the city.

Volunteers who answer the line listen to callers' problems and concerns and
help them identify their own solutions. They also provide information and
referrals on: health, sexuality, employment, housing, school problems and more.
The HEYY line has the capacity to offer support and information in 16 languages.

"This is just one of the many programs designed to help children and youth in
Toronto," said Claire Tucker-Reid, General Manager for Parks and Recreation,
"but the premise of this program-that youth help youth-has been extremely
successful. There is no doubt that the HEYY line will be a valuable asset to
our community."

Toronto Parks and Recreation has supported the HEYY line since its inception
and the help line is now sponsored by the Neighbourhood Centre and Parkdale
Community Health Centre.

Media contact:
Economic Development, Culture and Tourism Hotline, 416-560-8726



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