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November 1, 2001
Municipalities mark successes in benchmarking at second annual conference
Success in developing benchmarking tools aimed at the improvement of municipal
performance was the focus of the Ontario Municipal Chief Administrative
Officers Benchmarking Initiative's (OMBI) second annual conference, which took
place today in Toronto.

York Region's Chief Administrative Officer (CAO) Alan Wells said, "Ontario's
municipalities provide good service and are accountable to their taxpayers
every day. OMBI is a tool to help municipalities maintain a high level of
service and share ways to continuously improve." Mr. Wells heads the CAO
Steering Committee for OMBI.

OMBI is a voluntary partnership of 13 municipalities: Durham, Halton, Hamilton,
London, Muskoka, Niagara, Ottawa, Peel, Sudbury, Thunder Bay, Toronto, Waterloo
and York. The mission of the initiative is for municipalities to continue to
work together to identify and share performance statistics and operational best
practices, and to network in a spirit of innovation and entrepreneurship to
push for even greater successes.

Municipalities have worked together to produce extensive documentation on best
practices and measurement tools. Expert panels have been created to study
long-term care, roads, solid waste, emergency measures service (ambulance), and
water and wastewater services.

A keynote address to delegates by Michael Fenn, Deputy Minister of Municipal
Affairs and Housing, spoke of the positive impact OMBI has had on provincial
programs aimed at accountability. The Executive Director of the Association of
Municipalities of Ontario, Pat Moyle, attended the conference and briefed
participants on the proposed centre for municipal best practices.

Going forward, OMBI will continue to expand its membership and provide
leadership on municipal accountability. OMBI has worked with the Ontario
government, the Association of Municipalities of Ontario and other municipal
associations to maintain alignment between provincial initiatives and the work
done by OMBI to focus on services, programs and best practices. OMBI will
consider the creation of additional expert panels to focus on benchmarking
vital services with the goal of improved performance and efficiency.

Visit the OMBI Web site at

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