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May 22, 2001
City of Toronto takes steps to assure residents of drinking water safety
Works and Emergency Services --- The City of Toronto's Works and Emergency
Services Department began airing a television commercial today reassuring city
residents of the quality of Toronto's drinking water. The 30-second spot shows
a City water lab worker sharing playtime tea with his daughter. The voice over
states that Toronto's water staff know the quality of Toronto's drinking water
better than anyone else and they choose Toronto tap water for their families.

The advertising campaign is part of the City's ongoing efforts to both reassure
the public about the quality of Toronto's drinking water and to publicize the
availability of further information about the subject. The publicity spots will
be seen during programs such as Coronation Street, CBC Morning News, Oprah and
Touched By An Angel, among others.

"We want the public to know that Toronto's waterworks practices continue to be
excellent, surpassing all requirements for drinking water quality," said
Michael Price, General Manager, Water and Wastewater Services Division. The
City has water-quality objectives that are more stringent than the provincial
objectives for some parameters. Toronto provides water to parts of York Region,

Price added, "I invite people to tour a water plant, visit our Web site or call
for a copy of the new quality reports if they want more information."

The Province of Ontario's recent Drinking Water Protection Regulation requires
water systems to publish reports to consumers about water quality. The City of
Toronto published its third quarterly report in April. The report includes a
description of the water supply system, the treatment process, the quality
assurance methods used and a summary of water quality analyses for the previous
three-month period. The public can download a copy of this report and all
previous ones by visiting the City's Web site,
Or, people can ask to have a copy of the report mailed to them by calling

Free tours of Toronto's largest water filtration plant, the R.C. Harris Plant
at Queen Street East and Victoria Park in the Beaches neighbourhood, are
offered every Saturday at 10 and 11:30 a.m. and 1 p.m. The tour provides a look
at the equipment and processes used to turn water from Lake Ontario into safe
drinking water for the City of Toronto. Group tours can be arranged by calling
416-392-3566. The plant will also be open to the public during the Doors Open
Toronto event this weekend, May 26 and 27.

The next edition of the City's Water Watch newsletter will be delivered to all
Toronto homes in the coming weeks. The newsletter includes information about
actions people can take to protect the water quality of Toronto's creeks,
rivers and Lake Ontario. Water Watch also presents information about actions
the City has taken to protect drinking water from seasonal taste and odour

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