City of Toronto  

Living in TorontoDoing businessVisiting TorontoAccessing City Hall
All news releases
Last 30 days
By month
Archived news release by year
  2012 - 2011 - 2010
  2009 - 2008 - 2007
  2006 - 2005 - 2004
  2003 - 2002 - 2001
  2000 - 1999 - 1998
RSS identifier linked to feed RSS
February 2, 2017
Pilot mediation program launched to resolve disputes on minor variance and consent applications in Toronto
The City of Toronto is launching a city-wide Mediation Pilot Program today to assist in resolving disputes for minor variance and consent applications being considered by the Committee of Adjustment.

This free program strives to assist disputing parties in reaching a voluntary, mutually-acceptable solution for some or all of the issues in dispute. The program is intended to help foster a collaborative process with neighbours as well as to reduce costs, provide access to neutral professional expertise and increase the likelihood of a settlement.

"Toronto is investing in providing smart and efficient City services that respond to Torontonians' needs," said Mayor John Tory. "The hope is that through the Mediation Pilot Program, residents can resolve disputes quicker and at reduced costs – and reduce the number of appeals."

"The planning process can be overwhelming. Residents concerned about minor variances or consents may not have the experience or financial resources to challenge lawyers and planners hired by applicants," said Councillor David Shiner (Ward 24 Willowdale), Chair of the Planning and Growth Management Committee. "I am hoping that mediation will provide an opportunity for neighbours to get professional assistance and avoid expensive appeals."

The mediation sessions will be conducted by a neutral third-party mediator and a neutral, experienced professional planner with knowledge of the City's Official Plan and zoning bylaws, including applicable minor variance and consent legislation. The Committee of Adjustment renders the final decision and is not bound by the mediated agreement.

The program will roll out across the city and will be available through the Committee of Adjustment Panels starting with North York on February 9, followed by Toronto East York on February 15, Scarborough on February 16, and Etobicoke York on February 23 (York) and March 9 (Etobicoke).

More information about the Mediation Pilot Program is available at

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto will honour Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at and on Instagram at

Media Contact
Cheryl San Juan
Strategic Communications



Toronto maps | Get involved | Toronto links
© City of Toronto 1998-2018