City of Toronto  

Living in TorontoDoing businessVisiting TorontoAccessing City Hall
 
All news releases
Last 30 days
By month
Search
   
Newsroom
   
Archived news release by year
  2013
  2012 - 2011 - 2010
  2009 - 2008 - 2007
  2006 - 2005 - 2004
  2003 - 2002 - 2001
  2000 - 1999 - 1998
   
RSS identifier linked to feed RSS
   
   
 
August 21, 2017
City of Toronto to launch easier, more convenient process for disputing parking violations
  
The City of Toronto is introducing a new, easier and more convenient process to dispute parking violations. Disputes for parking violations received on or after August 28 will be handled by the City instead of through the provincial court, improving customer service by providing faster resolutions and a more efficient overall process.

Access to the new dispute process will be available 24/7 through the City's website, toronto.ca/aps. Individuals can request a review or dispute a parking violation online through the City's website. People who prefer to dispute a violation in-person can have their penalty reviewed at one of two City locations: Metro Hall (55 John St.) or North York Civic Centre (5100 Yonge St.). In-person reviews can be booked in advance on the City's website and are also available on a drop-in basis.

The City of Toronto is committed to continuously improving and modernizing customer service. This new dispute process allows the public to request a review of a parking violation through a customer-focused, streamlined service.

All reviews, online and in-person, will be conducted by a City screening officer who can affirm, vary or cancel penalties, including having the authority to give people additional time to pay the penalty fee. If the individual is not satisfied with the penalty review decision, a second and final review can be requested with an independent, Council-appointed hearing officer.

Payment methods for parking violations remain the same, with payment either online, by mail or in-person at seven City locations.

More information is available at http://www.toronto.ca/aps.

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto is honouring Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at http://www.twitter.com/TorontoComms and on Instagram at http://www.instagram.com/cityofto.


Media Contact
Susan Pape
Strategic Communications
416-392-7542
susan.pape@toronto.ca

 

 

Toronto maps | Get involved | Toronto links
© City of Toronto 1998-2018