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February 13, 2017
City of Toronto issues its 2017 interim property tax bills
The City of Toronto has mailed 2017 interim property tax bills to property owners – the first of two regular tax bills that will be mailed this year. The 2017 final tax bill will be mailed in May.

Payment due dates for the interim tax bills under the regular three-instalment plan are March 1, April 3 and May 1. There are several ways to pay a property tax bill, including:
• At banks or financial institutions through internet banking, telephone banking, automatic teller or in person. If paying tax bills by automatic teller, telephone or internet banking, customers should pay early to ensure payment reaches the City's office by the due date.
• By cheque using the business reply envelope included with the interim tax bill.
• In person at the inquiry and cashier counters at Toronto City Hall or any civic centre from 8:30 a.m. to 4:30 p.m., Monday to Friday. Extended hours of 8:30 a.m. to 6 p.m. will be offered from February 27 to March 1.

Counter locations:
Toronto City Hall, 100 Queen St. W.
East York Civic Centre, 850 Coxwell Ave.
Etobicoke Civic Centre, 399 The West Mall
North York Civic Centre, 5100 Yonge St.
Scarborough Civic Centre, 150 Borough Dr.
York Civic Centre, 2700 Eglinton Ave. W.

Pre-authorized payments
The Pre-Authorized Tax Payment (PTP) Program allows residents to pay their taxes in two, six or 11 pre-authorized automatic instalments. Residents can enrol in this program at any time if their taxes are in good standing. Applications for the PTP program are available at

The following interim bill withdrawal dates apply to customers who enrolled in the PTP program by January 25, 2017:
• two-instalment plan: March 1
• six-instalment plan: March 1, April 3 and May 1
• 11-instalment plan: February 15, March 15, April 18, May 15, June 15

Property tax inquiries
For general information on property tax bills, customers can call the 311 Tax and Utility Inquiry Line. Customers within the city limits can call 311 and talk to a customer service representative about their property tax bill between 8 a.m. and 6 p.m. Monday to Friday. Customers outside Toronto's city limits can call 416-392-CITY (2489). TTY users can call 416-392-0719 for assistance. Customers should have their tax roll number available when calling.

Property tax lookup
Customers can view their property tax account details anytime, anywhere, from a computer or mobile device using Property Tax Account Lookup at

Ownership changes
Property owners who have recently purchased a property and who pay their property taxes through the PTP program or through their banking or financial institution must change their account information with the City or with their financial institution to avoid incurring fees resulting from misdirected payments.

Electronic billing
Residents can sign up at to receive their property tax bills through epost, the digital mailbox from Canada Post that makes it easy to receive, manage and store bills online. epost™ is a trademark of Canada Post Corporation.

Assessment appeals
In 2016, every property owner in Ontario received a 2016 Property Assessment Notice from the Municipal Property Assessment Corporation (MPAC) with the updated assessed value of their property as of January 1, 2016 for the 2017-2020 property tax years. Increases in the assessed value of a property will be phased in over four years (2017-2020). Decreases in assessed value will be fully implemented in 2017.

If property owners disagree with the assessed value, they can contact MPAC for assistance. Recent legislative changes to the Request for Reconsideration (RfR) process allow property owners 120 days from the issue date on their 2016 Property Assessment Notice to submit an RfR. For the majority of residential properties, this deadline occurred in 2016. If an RfR is filed in 2017, it will apply to the 2018 property tax year. You can visit or for more information.

More information about property tax bills is available at

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. It is a global centre for business, finance, arts and culture and is consistently ranked one of the world's most livable cities. In 2017, Toronto will honour Canada's 150th birthday with "TO Canada with Love," a year-long program of celebrations, commemorations and exhibitions. For information on non-emergency City services and programs, Toronto residents, businesses and visitors can visit, call 311, 24 hours a day, 7 days a week, or follow us on Twitter at and on Instagram at

Media Contact
Jennifer Zaniewski
Strategic Communications



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