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September 29, 2006
“9-1-1 in any language” -- Public safety communications officials meet in Toronto next week
The Association of Public-Safety Communications Officials (APCO) of Canada and the National Emergency Number Association (NENA) Ontario Chapter are holding a joint three-day conference and trade show in Toronto next week. The theme of this year’s APCO Canada/NENA Ontario 2006 Conference & Trade Show is “9-1-1 in any Language.”

Access to 9-1-1 services for the non-English speaking population, as well as those whose first language is not English, is a key priority for emergency dispatch officials. The conference will also feature educational presentations on breaking issues in 9-1-1 communications, including emergency management, VoIP, interoperability of radio and dispatch systems, and stress management for frontline communicators.

The trade show will feature vendors and exhibitors from across North America and around the world displaying and demonstrating products, services, equipment and new technology.

Dates: Monday, October 2 to Wednesday, October 4
Times: Various
Place: Sheraton Toronto Hotel and Conference Centre, 123 Queen St. W.

On Wednesday, October 4 at 11:15 a.m., Julian Fantino, Ontario’s Commissioner of Emergency Management, will speak to police, fire and emergency medical dispatchers on the topic: Plan for the Worst, Hope for the Best.

For a full schedule of events, visit

Members of the media are invited to visit the three-day conference at any time to take in the sessions and speak to the presenters.

For more information, visit or

Media contact:
Dave Ralph, President, APCO Canada/Manager, Toronto EMS Communications Training and Quality Improvement, 416-523-4512



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